QIB Opens First 24/7 Branch at HIA

Wednesday, December 20, 2017

Photo credit: QIB

The Peninsula -- Qatar Islamic Bank (QIB) has opened a new branch at Hamad International Airport (HIA). This branch will mark QIB’s first branch to operate 24-hours a day, 7 days a week, providing a comprehensive range of products and services, including currency exchange services.


The branch, conveniently located on the ground floor of HIA Arrivals Hall, allows the Bank to serve the multitudes of travelers who pass through the airport daily along with the QIB clients.


HIA branch, located strategically at one of Qatar’s most prominent landmarks, allows QIB to optimize its branches network and come closer to its customers; providing them with a portfolio of Shari’a-compliant products and services at their convenience.


This branch provides valuable services to passengers, aviation employees, and visitors around the clock. It offers, among other services, foreign currency exchange service for QIB and non-QIB customers, instant new account opening and immediate debit card delivery, readily available reloadable prepaid cards and Hadiyati gift cards, and instant issuance of debit cards in case of replacement if damaged or lost for existing customers.


“Since its opening, HIA has become an active contributor to the Qatari economy, acting as the country’s gateway to the world. With this comes an increasing demand for tailor-made financial solutions for travelers, thus, our presence inside the airport 24/7 will give us the opportunity to serve a wider audience and provide them with a full range of premium products and services,” D Anand, General Manager of QIB’s Personal Banking Group, said.


“In an on-demand economy, great customer service equals timely customer service. Whether our customer have lost their QIB card, or want to do a last-minute transaction before they travel, or seek assistance late at night; the new branch at HIA will complement their expectations by offering such services at any time,” he added.


This new branch incorporates QIB’s design philosophy, melding together a palette of natural tones for a modern interpretation of the traditional Islamic values of purity, simplicity and transparency.


The branch will also incorporate an ATM and Cash Deposit machine that can be used for withdrawing QR & USD cash or depositing cash and other services on 24/7 basis. These electronic services will complement the Bank’s current offerings of an innovative mobile banking application, and an award-winning 24/7 customer service call center.